IDENTIFYING INFORMATION

I am a Financial Adviser (FSP1008301) and I am giving advice on behalf of GM Financial Solutions Limited.
My details are as follows:

Address:            Physical address: 268 Manukau Road Epsom Auckland 1023
Postal address:     268 Manukau Road Epsom Auckland 1023
Trading name:       GM Financial Solutions Ltd
Telephone number:   +64 21 234 8677
Email address:      info@gmfinsol.co.nz
        

This disclosure statement was prepared: 01st October 2024.

IT IS IMPORTANT THAT YOU READ THIS INFORMATION

This information will help you to choose a financial adviser that best suits your needs. It will also provide some useful information about the financial adviser that you choose.

LICENCING INFORMATION

GM Financial Solutions Limited (FSP1007897) holds a licence issued by the Financial Markets Authority to provide financial lending advice.
GM Financial Solutions Limited is authorised by that licence to provide financial advice. You can check that I am a Registered Financial Adviser at www.fspr.govt.nz

NATURE & SCOPE OF ADVICE

GM Financial Solutions Limited provides advice to our clients about Mortgages & Personal Loans. We only provide financial lending advice about products from certain providers:

• For Mortgages, we work with the following companies - ANZ, ASB, Westpac, BNZ, SBS Bank, Cooperative Bank, Avanti Finance, Liberty Finance, Heartland Bank, Unity, DBR,
  First Mortgage Trust, Southern Cross Financial, ASAP Property Finance, Pepper Money, General Finance & Cressida Capital.
• For Personal Loans, we work with the following companies - with Heartland Bank & Unity
• For Business Loans we work with Prospa

In providing you with financial advice, we consider your existing lending with your current finance provider.

Reliability History

Neither GM Financial Solutions Limited nor Ganesh Murugiah have been subject to any reliability events. A reliability event is something that might materially influence you in deciding whether to seek advice from myself or GM Financial Solutions Limited.

CONFLICTS OF INTEREST & INCENTIVES

For Mortgages & Personal Loans GM Financial Solutions Limited and the financial adviser may receive commissions from the lenders on whose lending products we give advice. If you decide to take out the loan, the lender will pay a commission to GM Financial Solutions Limited and the financial adviser. The amount of the commission is based on the loan amount. To ensure that I as an Adviser prioritises the client’s interests above my own, I follow an advice process that ensures my recommendations are made based on the client’s goals and circumstances. As a financial adviser I undergo annual training about how to manage conflicts of interest. I undertake regular internal advice audits to check the advice given by myself as a financial adviser, and I undertake a review of my compliance programme annually by a reputable compliance firm. As an Adviser with GM Financial Solutions Limited depending on the outcomes of my advice to you, I may receive commissions from the relevant financial lending provider if you take out lending following my advice. To ensure that I prioritise your interests above my own, GM Financial Solutions Limited pays me equal commission across all providers I work with. This commission is set at 0.00% to 2% based on the loan amount. I do receive ongoing commission which is set at 0.15% -.020% on the annual loan amount with certain providers I follow an advice process that ensures my recommendations are made based on your individual goals and circumstances. I complete annual training about how to manage conflicts of interest. I undertake an internal advice compliance audit, and a review of my compliance programme annually.

OUTSOURCING

GM Financial Solutios Ltd outsources some of its administrative services, research tools & I.T. capability to third party providers. We have taken reasonable steps to ensure that the private information is protected and is only used for the purpose for which it was provided.

COMPLAINTS HANDLING

If you are not satisfied with our financial advice service you can make a complaint by emailing info@gmfinsol.co.nz, or by calling: 021 234 8677 You can also write to us at 7 Mountain View Road, Western Springs, Auckland , 0604 When we receive a complaint, we will consider it following our internal complaints process: We will contact you within 2 working days to acknowledge receipt of the complaint.

• We will consider your complaint and let you know how we intend to resolve it. We may need to contact you to get further information about your complaint.
• We aim to resolve complaints within 10 working days of receiving them. If we can't, we will contact you within that time to let you know we need more time to consider your complaint.
• We will contact you by phone or email to let you know whether we can resolve your complaint and how we propose to do so. If we can't resolve your complaint, or you aren't satisfied with the way we propose to do so, you can contact Financial Services Complaints Limited (FSCL) disputes resolution scheme. FSCL disputes resolution scheme provides a free, independent dispute resolution service that may help investigate or resolve your complaint if we haven't been able to resolve your complaint to your satisfaction.

You can contact FSCL by emailing complaints@fscl.co.nz, or by calling: 0800 347 257.

DUTIES INFORMATION

GM Financial Solutions Ltd, and anyone who gives financial advice on our behalf, have duties under the Financial Markets Conduct Act (431I, 431K, 431L and 431M) relating to the way that we give advice. We are required to:

• Give priority to your interests by taking all reasonable steps to make sure our advice isn't materially influenced by our own interests
• Exercise care, diligence, and skill in providing you with advice
• Meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice)
• Meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should and give you suitable advice)

This is only a summary of the duties that we have. More information is available by contacting us, or by visiting the Financial Markets Authority website at https://www.fma.govt.nz .

FEES & EXPENSES

GM Financial Solutions Limited and its financial advisers do not charge fees, expenses or any other amount for the financial advice provided to its clients except when using a non-bank lender as outlined below.

GM Financial Solutions Limited may charge you a one-off fee if the following occurs:

In the event we don't receive commission from the lender and If you request or require us to provide financial advice and we do not receive a commission from the lender, we may charge you a one-off fee. Any such fee would be agreed and authorised by you in writing before we complete the services, and would be based on an estimate of the time spent providing the advice. This may occur in the rare event that you request that we provide services in relation to either a product that is offered by a lender that we do not hold an accreditation with, or a product that is outside our usual arrangements with my product providers. We would notify you before you go ahead with the application of the fee and have agreement from you before we proceed.

Written Copy is Available

The information I have discussed with you is available in writing. Please ask me if you would like a copy or if you would like to know any further information, please contact me on 021 234 8677

DECLARATION

I, Ganesh Murugiah, declare that, to the best of my knowledge and belief, the information contained in this disclosure statement is true and complete and complies with the disclosure requirements in the Financial Markets Conduct Act.

Signed:

        Ganesh Murugiah